Q. Can an urgent medical issue be addressed immediately?
Ans. Surely, patient’s well-being is our top priority and any emergency case can be addressed at the earliest with our emergency air evacuation system. For any further information / query regarding emergency evacuation system or air ambulance you can get in touch with us at email@example.com/pmt.
Q. Can I (or my family member) understand & discuss my medical condition / treatment with the doctor in India through online chat?
Ans. Yes, once we have your current health details, we can arrange an online chat with our doctor. You can upload your reports and other documents on our website.
Q. Is it possible for our family doctor to communicate with the doctor in India?
Ans. Yes, same can be arranged either before commencement of treatment / during the treatment or post treatment.
Q. Can we have video consultation prior to my schedule trip in India?
Ans. We understand and respect your need to be fully sure of getting your medical procedure done in India. Once online booking is done, we will put you in touch with the corresponding physician in India via phone / video-conferencing.
Q. What if I just need a second opinion (Consultancy Only) from the doctor in India?
Ans. On your request, we can arrange for the second opinion from our partner specialist medical professionals. Please provide your details.
Q. How do I share my reports and communicate my medical case with the clinic of my choice?
Ans. Our Contact Form has option to upload your lab reports / x-ray and prescription etc. You may kindly fill the form and provide your medical reports. Reports can be sent through e-mail attachments also. E-mail: firstname.lastname@example.org/pmt
Q. How efficient is the consultation, appointment scheduling, diagnosis and treatment process?
Ans. Once you have registered with us and uploaded your documents, we will seek opinion from relevant doctor and advise you further course of action, based on the urgency of the treatment relevant support will be provided in obtaining visa / appointment / diagnosis.
Q. How much time will I have to wait for admission to a hospital and for procedure to get done?
Ans. Our company gives utmost priory to your health and convenience. Hence PMT will follow your pre-defined customized schedule. As you land in India our staff will meet you at the airport and provide you all assistance throughout your stay till you fly back to your home country.
Q. What If I require medical care from another specialist during my pre-scheduled treatment procedure?
Ans. Surely, your total health condition and overall recovery is our main concern and we will accommodate the same.
Q. How long I have to stay in the Hospital?
Ans. Your stay in the hospital will be as per the initial estimate provided unless and until advised by the doctor for any unforeseen medical issue / complication.
Q. What if my medical treatment and procedure prolonged?
Ans. Our highly qualified and experienced medical professionals and logistic staff members will ensure that there is never an occasion to prolong your stay. However, in case due to unpredicted circumstances, you are required to stay back for more days; we will further extend our full support and assistance to you for obtaining extension of visa and other logistical support.
Q. I would like to know about the confidentiality of my medical forms?
Ans. All your medical information / reports will be confidential. Your details will be with the concerned medical professionals only. Besides this, we will share your medical condition with authorized person/s accompanied by you.